# Privacy notice

## Introduction

Purpose and scope

Carrot Fertility, Inc. (“Carrot Fertility”) and Carrot Medical, LLC (“Carrot Medical”) are committed to protecting your privacy. This Privacy Notice explains how your Personal Information is collected, used, stored, processed, transferred, and disclosed by Carrot Fertility and Carrot Medical (collectively, “Carrot,” “we,” “our,” or “us”).

This Privacy Notice applies to our website [https://get-carrot.com](/content/site-root.html) (our "Website") and any other website, mobile application, or online service that links to this Privacy Notice (collectively, our "Service").

Before accessing or using our Service, please ensure that you have read and understood our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Notice.

## Geographic considerations

### Supplemental information for certain states

If your state of residence has specific privacy requirements that go beyond the general scope of this Privacy Notice, it is listed below:

- California
- Connecticut
- Delaware
- Nebraska
- Nevada
- New Jersey
- Texas
- Washington

### Supplemental Information for certain countries

If your country of residence has specific privacy requirements that go beyond the general scope of this Privacy Notice, it is listed below:

- Europe, the Middle East, and Africa (EMEA)
- Latin America
- Asia
- North America
- Oceania

### International data transfers

In order to provide services, Carrot will store and process your Personal Information in the United States. To the extent that your local jurisdiction considers this an “international data transfer,” we will comply with that jurisdiction’s requirements for transferring Personal Information to other countries.

## Use of Artificial Intelligence (AI) and Machine Learning (ML)

### Overview and legal bases

We use Artificial Intelligence (AI) and Machine Learning (ML) technology in different ways across the Service. Our uses fall under two broad categories:

1. **AI uses for which we rely on your consent.** For certain AI uses, we will only process your Personal Information with your consent. You may withdraw consent at any time.
2. **AI uses for which we rely on performance of contract and/or our legitimate interests.** For other AI uses, we rely on performance of contract and our legitimate interests.

## Collection, use, and disclosure of personal information

### Collection

#### Personal information we collect from you and from third parties

**How we collect Personal Information**

We collect Personal Information about you when you voluntarily submit information to us when you use our Service. This can include information you provide when you register for an account, send us messages, subscribe to our mailing lists, or use some other feature of our Service.

### Use

#### Overview of how and why we use personal information

This section sets out the categories of Personal Information we collect about you, and explains how and why we use that information. It also lists the legal bases on which we rely to process personal information.

### Disclosure

#### How and why we may disclose your information

1. **Employers** - If your employer offers Carrot as a benefit, we share information with your employer to support the operation of that benefit.
2. **Third Party Partners and Service Providers** - We will share certain Personal Information with third party partners and service providers, as necessary to achieve the purpose for which we have shared it.
3. **Care Providers** - We share information with fertility clinics, physicians, and other care providers involved in your care.

## Your choices and control over your information

### Your profile

You may update your profile information, such as your name, address, or bank account information.

### How to control your communications preferences

You may opt-out of receiving promotional emails, calls, SMS/texts and direct mail communications from Carrot at any time. However, you may not opt out of service-related communications.

## Your rights with respect to your information

### Your rights under applicable data protection laws

At a minimum, you have and may exercise the rights listed below:

- **Right to object**
- **Right of access**
- **Right to rectification**
- **Right to erasure**
- **Right to restriction**
- **Right to data portability**
- **Right to withdraw consent**
- **Right to opt-out of automated decision-making.**
- **Right to appeal.**

## How we store and protect your information

### Data storage and transfer

Your information collected through the Service will be stored and processed in the United States and may be processed in any other country in which Carrot or its affiliates or service providers maintain or have access to facilities.

### Keeping your information safe

We care about the security of your information and employ safeguards designed to preserve the integrity and security of all information collected through our Service.

### Questions about and changes to this privacy notice

If you have any questions about this Privacy Notice or the website, please contact us at [legal@get-carrot.com](mailto:legal@get-carrot.com).

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**Effective Date: June 2026**