Privacy notice

Introduction

Purpose and scope

Carrot Fertility, Inc. (“Carrot Fertility”) and Carrot Medical, LLC (“Carrot Medical”) are committed to protecting your privacy. This Privacy Notice explains how your Personal Information is collected, used, stored, processed, transferred, and disclosed by Carrot Fertility and Carrot Medical (collectively, “Carrot,” “we,” “our,” or “us”).

This Privacy Notice applies to our website https://get-carrot.com (our "Website") and any other website, mobile application, or online service that links to this Privacy Notice (collectively, our "Service").

Before accessing or using our Service, please ensure that you have read and understood our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Notice.

Geographic considerations

Supplemental information for certain states

If your state of residence has specific privacy requirements that go beyond the general scope of this Privacy Notice, it is listed below:

• California
• Connecticut
• Delaware
• Nebraska
• Nevada
• New Jersey
• Texas
• Washington

Use of Artificial Intelligence (AI) and Machine Learning (ML)

Overview and legal bases

We use Artificial Intelligence (AI) and Machine Learning (ML) technology in different ways across the Service. Our uses fall under two broad categories:

1. AI uses for which we rely on your consent. For certain AI uses, we will only process your Personal Information with your consent.
2. AI uses for which we rely on performance of contract and/or our legitimate interests. For other AI uses, we rely on performance of contract and/or our legitimate interests.

Collection, use, and disclosure of personal information

Collection

How we collect Personal Information
We collect Personal Information about you when you voluntarily submit information to us when you use our Service. This can include information you provide when you register for an account, send us messages, subscribe to our mailing lists, participate in a survey, or use some other feature of our Service.

Categories of Personal Information we Collect The categories of Personal Information we collect may include, without limitation:

• Contact information
• Sensitive Personal Information, such as health data
• Payment and transaction information
• Location information

Use

Overview of how and why we use personal information This section outlines the categories of Personal Information we collect about you and explains how and why we use that information, along with the legal bases for processing.

Disclosure

How and why we may disclose your information

• Employers: If your employer offers Carrot as a benefit, we share information with your employer to support the operation and administration of that benefit.
• Benefit Plans: Some Carrot members access the Service because their care is sponsored by a benefit plan. Where you access Carrot through a Benefit Plan, we share information with that Benefit Plan to support the operation and administration of your benefit.

Your choices and control over your information

Your rights under applicable data protection laws

• Right to object: The right to object to the processing of your Personal Information.
• Right of access: The right to obtain access to your Personal Information along with certain related information.
• Right to rectification: The right to obtain rectification of your Personal Information without undue delay where that Personal Information is inaccurate or incomplete.

How we store and protect your information

Data storage and transfer Your information collected through the Service will be stored and processed in the United States and may be processed in any other country in which Carrot or its affiliates or service providers maintain or have access to facilities.

Questions about and changes to this privacy notice

If you have any questions about this Privacy Notice, please contact us at legal@get-carrot.com.

Effective Date: June 2026