# Privacy notice

## Introduction

Carrot Fertility, Inc. (“Carrot Fertility”) and Carrot Medical, LLC (“Carrot Medical”) are committed to protecting your privacy. This Privacy Notice explains how your Personal Information is collected, used, stored, processed, transferred, and disclosed by Carrot Fertility and Carrot Medical (collectively, “Carrot,” “we,” “our,” or “us”).

This Privacy Notice applies to our website [https://get-carrot.com](/content/site-root.html) (our "Website") and any other website, mobile application, or online service that links to this Privacy Notice (collectively, our "Service").

Before accessing or using our Service, please ensure that you have read and understood our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Notice.

## Geographic considerations

### Supplemental information for certain states

If your state of residence has specific privacy requirements that go beyond the general scope of this Privacy Notice, it is listed below:

- California
- Connecticut
- Delaware
- Nebraska
- Nevada
- New Jersey
- Texas
- Washington

If you are a resident of Washington, you can also click [here](https://web.get-carrot.com/privacy-policy/washington-state-addendum).

If you are resident of Nevada, you can also click [here.](https://web.get-carrot.com/privacy-policy/nevada-state-addendum)

### Supplemental Information for certain countries

If your country of residence has specific privacy requirements that go beyond the general scope of this Privacy Notice, it is listed below:

- Europe, the Middle East, and Africa (EMEA)
- Latin America
- Asia
- North America
- Oceania

## Use of Artificial Intelligence (AI) and Machine Learning (ML)

### Overview and legal bases

We use Artificial Intelligence (AI) and Machine Learning (ML) technology in different ways across the Service.

## Collection, use, and disclosure of personal information

### Collection

#### Personal information we collect from you and from third parties

**How we collect Personal Information**  
We collect Personal Information about you when you voluntarily submit information to us when you use our Service.

**Categories of Personal Information we Collect**  
The categories of Personal Information we collect may include, without limitation:
- Contact and profile information
- Sensitive Personal Information, such as health data, biometric data, and data about your sexual orientation
- Information provided through comments, chats, and opinions
- Payment and transaction information
- Location information

### Use

#### Overview of how and why we use personal information  
This section sets out the categories of Personal Information we collect about you, and explains how and why we use that information.

### Disclosure

#### How and why we may disclose your information

- **Employers**: If your employer offers Carrot as a benefit, we share information with your employer to support the operation and administration of that benefit.
- **Benefit Plans**: Where you access Carrot through a Benefit Plan, we share information with that Benefit Plan to support the operation and administration of your benefit.
- **Third Party Partners and Service Providers**: We will share certain Personal Information with third party partners and service providers, as necessary to achieve the purpose for which we have shared it.

## Your choices and control over your information

### Your profile

You may update your profile information, such as your name, address, or bank account information.

### California "Do Not Track (DNT)" disclosure requirements

Carrot Fertility does not currently honor the Do Not Track (DNT) browser signal.

### How to control your communications preferences

To the extent provided in applicable data protection laws, we will only send you promotional and marketing emails, or contact you for promotional or marketing purposes if you have given us your explicit consent.

## Your rights with respect to your information

You have the right to understand how your personal and health information is collected, used, shared, and protected.

## How we store and protect your information

### Keeping your information safe

We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Service.

### Retention of your information

Unless applicable law requires a longer retention period, we will retain your information only as long as necessary for the purposes outlined in this Privacy Notice.

## Questions about and changes to this privacy notice

If you have any questions about this Privacy Notice or the website, please contact us at [legal@get-carrot.com](mailto:legal@get-carrot.com).

**Effective Date: June 2026**